Sad to say that I will probably never subscribe to ancestry.com again. I hadn't used it for over a year but a charge popped up on my credit card. When I called them to say I didn't want to renew they essentially said too bad - you are now stuck with it for a year - but we won't bill you next year (and then they gave me a confirmation number). Be careful when hitting the "terms and conditions" button. They certainly weren't a customer friendly company in my phone call with them. I will go to the library and use their subscription if I need to in the future. I am sure there are a lot of seniors who get caught up in this situation.
They indicated that they send a subscription renewal alert but that oftentimes it will go to the SPAM folder.
